Shipping Policy
At Amirtha Herbals, we strive to deliver your orders safely and on time. Please read our shipping policy carefully to understand how we process and deliver orders.
1. Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- Customers will receive order confirmation and shipping updates through email or phone notifications where applicable.
2. Shipping Coverage
We currently offer shipping across eligible locations within India. Delivery availability may vary depending on courier service coverage.
3. Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
- Remote Areas: Delivery may take additional time depending on courier accessibility.
Delivery timelines are approximate and may vary due to weather conditions, public holidays, or courier delays.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation. Promotional free shipping offers may apply on selected orders or order values.
5. Tracking Information
Once the order is shipped, tracking details may be shared through SMS, email, or WhatsApp, allowing customers to monitor delivery status.
6. Delayed or Failed Deliveries
Amirtha Herbals is not responsible for delays caused by courier services, natural events, incorrect customer address details, or unforeseen circumstances.
If delivery fails due to incorrect address or unreachable contact details, re-shipping charges may apply.
7. Damaged Packages
Customers are advised to inspect packages at the time of delivery. If the package appears damaged, please contact our support team immediately with photos for assistance.
8. Contact Us
For shipping-related questions or delivery support, please contact our customer support team with your order details.